In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues and their manager. Learning these skills can have a tremendous impact on an organization’s productivity.

How you will benefit from this program:

• You will understand the scope and nature of the supervisory position
• You will learn some ways to deal with the challenges of the role
• You will recognize the responsibilities you have as a supervisor, to yourself, to your team and to your organization
• You will identify key techniques to help you plan and prioritize effectively
• You will acquire a basic understanding of and develop strategies for leadership, team building, communication, and motivation and what part they play in effective supervision

Workshops in the series
(These are each four-hour programs; they may be combined into full-day programs – total series would take three full days or six half days)

• Your Role as a Supervisor; Overview of Leadership
• The Thinking and Planning Process & Effective Delegation
• Understanding & Dealing with Personality Styles
• Developing, Communicating with & Motivating the Team
• Understanding and Dealing with HR Issues as a Supervisor
• Managing Employee Performance; Progressive Discipline
• Goal-Setting and Decision-Making
• Other topics available upon request