It’s often too late, or ineffective to begin coaching after the employee starts demonstrating poor performance, because it may have been the manager’s inability to communicate and model expectations that created the poor performance in the first place. The coaching relationship must begin early on, not only to assure good performance, but to establish trust and open communication which is crucial to effective leadership.
This half-day or full-day workshop offers information and skills practice for managers:
Introduction to Coaching
- What is a coach?
- What skills are necessary?
- The differences between managment and leadership
- Is a coach a leader or manager?
The Coach's Toolbox
Each of these skills are discussed and practiced at length:
- Motivating
- Communicating
- Delegating
- Mentoring
- Giving Feedback
- Challenging
Succeeding Through Change
- Stages of Change
- Positive Change Cycle
- Coaching Staff through Change
- Benefits/Consequences Matrix
How to Be a Great Coach
- Stories and examples of great coaches
